The Punjab Police’s WhatsApp number is 0331-7871787, and individuals may use this service to obtain whatever information they require whenever it is convenient for them to do so. Residents may access over 15 distinct services provided by the Punjab Police through a single phone number by sending a text message with the greetings “Hi” or “Salam.”
More than 100,000 people reportedly used the Punjab Police WhatsApp app on its first day of operation to provide information to locals in a more convenient and efficient way.
According to a spokesperson of the Punjab Police, many Pakistanis who reside abroad also make use of the service, and it is hoped that this number will keep growing. Faisal Shahkar, the Inspector General of Punjab, is said to have officially launched the Online Complaint Management System (CMS) and the Punjab Police WhatsApp (IGP).
The services include but are not limited to the IGP complaint cell, complaints regarding gender harassment, services provided by police service centers, crime reports, the Zainab Alert, facilities for Pakistanis living outside Pakistan, Criminal Record Verification of Domestic Workers, and the Citizen Portal. However, the number should not be used for making phone calls, exchanging films and photographs, or sending text messages because its primary purpose is to receive complaints through text.
The Content Management System (CMS) may be accessed online by anybody. After a complaint has been submitted to the CMS Public Complaint Register, this tool may be used to verify the progress of the complaint (PCR).
The spokesman further mentioned that residents who had utilized the WhatsApp service had expressed their gratitude to the Punjab Police and strongly recommended that the emergency number 15 for the Punjab Police be called in the event of an emergency.
